ABOUT US AT
UNIGLOBE GEMINI TRAVEL
Meet the team and learn more about our core business values
From a Marathon Dream to Global Travel Management Excellence
What began as a conversation during marathon training in 1999 has grown into a leading travel management company.
Driven by a passion for great service and a commitment to going the extra mile, we continue to innovate, adapt, and build lasting client relationships.
Our Journey: From Idea to Industry Leader
It all started during marathon training in the summer of 1999—a conversation about the frustrations of booking business travel sparked an idea. What if there was a way to take the hassle out of travel planning, offering not just bookings but a full suite of services that go the extra mile? That idea became Uniglobe Gemini, a travel management company founded on the principles of integrity, innovation, and exceptional service.
Our Mission: More Than Just Travel
At Uniglobe Gemini, our mission is simple: to deliver unparalleled travel management services that do more than just get you from point A to point B. We focus on creating seamless, stress-free travel experiences for businesses of all sizes, from startups to multinational corporations. With a commitment to honesty, customer-first service, and continuous improvement, we strive to be the most dependable travel partner you can find.
Our Values: The Heart of What We Do
Our success is built on a foundation of core values that guide everything we do:
Integrity
We believe in honesty and transparency in all our dealings.
Customer-First
Your needs are our top priority, and we work tirelessly to meet and exceed them.
Innovation
We continuously adapt and innovate to provide the best possible service.
Dependability
You can count on us to deliver, no matter how complex your travel needs.
Our Growth: A Global Reach with a Personal Touch
Over the years, we’ve expanded from a small startup into a global travel management company, serving clients across three continents. We’ve grown by listening to our clients, leveraging cutting-edge technology, and staying ahead of industry trends. Yet, despite our global reach, we’ve never lost sight of the importance of personal service. Every client, big or small, matters to us, and we pride ourselves on our ability to adapt and deliver solutions tailored to each unique need.
Our Future: Continuing the Journey
As we look to the future, our story is far from over. We’re committed to continuing our journey, running new marathons, and writing new chapters. With the support of our dedicated team and loyal clients, we’ll keep pushing the boundaries of what’s possible in travel management, delivering the exceptional service that has become our hallmark.
FROM THE TMC AWARDS
Uniglobe Gemini’s “never say no” approach is a testament to their extraordinary flexibility, reliability, and dedication—qualities that are crucial in the fiercely competitive travel industry.
Their unwavering commitment ensures that they consistently meet client needs, both external and internal, thereby safeguarding and fortifying Uniglobe’s reputation within the industry.
Moreover, Uniglobe Gemini’s proactive support for the Uniglobe BI & EMEA Region underscores their strategic significance. Their swift response times and adeptness in tackling complex projects, including global and regional RFPs, solidify their position as the strategic epicenter of the network’s operations.
Our Commitment to You
Our clients are at the heart of everything we do. We are committed to providing the highest level of service, ensuring that your travel needs are met with professionalism, reliability, and a focus on continuous improvement. With Uniglobe Gemini, you can trust that your business travel is in good hands.
Integrity
We believe in honesty and transparency in all our dealings.
Customer-First
Your needs are our top priority, and we work tirelessly to meet and exceed them.
Innovation
We continuously adapt and innovate to provide the best possible service.
Dependability
You can count on us to deliver, no matter how complex your travel needs.
Why Choose Us
What sets us apart is our unique blend of global reach and local expertise. Operating in over 60 countries, we offer unparalleled access to global travel markets, combined with the personal touch and deep knowledge of local markets. Whether you need help with complex travel arrangements or simply want to streamline your booking process, Uniglobe Gemini is here to make your travel experience as smooth and cost-effective as possible.
OUR KEY TEAM MEMBERS
MARK HEWETT
CO-OWNER
Brings a wealth of extensive knowledge in technology and finance, Mark plays a pivotal role in driving the company’s strategic initiatives.
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Improving operational efficiency, and implementing innovative solutions. His expertise in financial management and technology integration allows Uniglobe Gemini Travel to optimise processes, deliver tailored travel solutions, and maintain financial integrity. As a joint owner, Mark is committed to the long-term success and growth of the company, ensuring it continues to meet the evolving needs of its corporate clients.
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NIGEL HARDY
CO-OWNER
Nigel plays an integral role in the company’s strategic direction, improving service delivery, and fostering long-term client partnerships.
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As a joint owner, Nigel is committed to the ongoing growth and success of Uniglobe Gemini Travel, ensuring that the company provides exceptional travel solutions for businesses worldwide.
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LISA BUDD
Operations Manager
Lisa Budd is the Operations Manager at Uniglobe Gemini Travel, bringing 20 years of experience within the company and 40 years in the business travel industry.
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She leads a dedicated team of business travel reservation specialists, overseeing day-to-day operations, streamlining processes, and ensuring the efficient delivery of corporate travel services. Lisa is highly skilled in managing travel programs, supplier relationships, and operational performance, all while prioritising client satisfaction. Known for her strong leadership and problem-solving abilities, Lisa plays a key role in providing exceptional, personalised business travel solutions to Uniglobe Gemini Travel’s clients.
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SHELLEY DAVIES
Head of Sales & Marketing
Shelley brings 20 years of experience within the company , having previously been a key member of the business travel reservations team.
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In her current role Shelley leads the company’s sales strategy, marketing campaigns, and social media presence. She develops and implements targeted marketing initiatives, strengthens client relationships, and ensures that Uniglobe Gemini Travel maintains a strong and engaging online presence. Known for her strategic vision and creativity, Shelley plays a key role in expanding the company’s reach and delivering customised travel solutions to corporate clients.
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KIM GILDER
Billing & Accounts Manager
Kim Gilder is the Billing and Accounts Manager at Uniglobe Gemini Travel, where she oversees all billing and financial operations
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With a strong background in finance, Kim ensures accurate and timely invoicing, reconciliation, and financial reporting for corporate clients. She manages accounts payable and receivable, optimises billing processes, and works closely with internal teams to maintain financial accuracy. Known for her attention to detail and organisational skills, Kim plays a key role in supporting the company’s financial integrity and customer satisfaction.
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CLAIRE FALCO
Leisure Travel Manager
Claire Falco is the Leisure Travel Manager at Uniglobe Gemini Travel, bringing over 21 years of experience within the company and more than 30 years in the travel industry.
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Claire designs bespoke itineraries, ensuring seamless and memorable vacations for her clients. She works closely with both suppliers and clients to offer tailored travel solutions, focusing on delivering exceptional service and meticulous attention to detail. Known for her customer-centric approach and extensive expertise in the leisure sector, Claire plays a key role in helping clients create unforgettable travel experiences.
Email ClaireDiscover how our 24/7 support can make your business travel smoother and stress-free.
Look, Book, and Go with Our Upgraded Mobile App
We’re excited to introduce our newly upgraded mobile app, designed to make your travel planning smoother and more convenient. Available on iOS and Android, the app offers a faster, more intuitive experience with offline access to your itinerary, real-time trip updates, and easy booking for flights, hotels, and UK rail.
With an improved user interface and seamless log-in, managing your travel has never been easier. Download the latest version today and streamline your travel experience with just a few taps!
- Improved user interface
- Seamless log-in
- Access to your Itinerary
- Real-timeTrip Updates
Save on Rail Fares with Split Ticketing
Maximise your savings on UK rail fares with split ticketing, a clever way to reduce travel costs by purchasing multiple tickets for different segments of your journey. Fully legal and supported by the National Rail Conditions of Travel, split ticketing allows you to stay on the same train while potentially saving money.
Our platform ensures you get the best fares, and our experts are here to help you navigate refunds, exchanges, and other details. Simplify your travel and save more today!
Proudly Named TMC of the Year 2024
We are a leading business travel management company with over 24 years of experience in delivering customised travel solutions.
Leveraging cutting-edge technology and a global network, we specialise in optimising corporate travel to enhance efficiency and reduce costs.
